What our parents say
We believe that parent and carer feedback is our best way to judge how we are caring for your child.
Here are some of the things that our parents at Bridge Road Nursery have said over the last few months…
"My little boy has been attending Toad Hall nursery for about six months now, the staff are lovely and very caring and they have helped settle him into a good routine with sleep and food. They are always trying to help develop him by doing crafts with him and encouraging him to walk etc.. I would definitively recommend this nursery for your child."
Rachael - Parent from Chessington
"Toad Hall Nursery is the most incredible nursery I have come across. The staff are extremely friendly and attentive to each child's individual needs. My son has been attending the nursery since September 2017 and he has loved it there ever since and its somewhere I feel comfortable to leave him for a whole day knowing he's happy, entertained and fed with wholesome food. The managing staff are amazing and know every child by name and will answer any questions or concerns I have in the most professional and kind manner. Its the best decision I've made to send my son here and I will recommend this nursery to everyone. "
Jessica - Parent from Chessington
"Brilliant Nursery! I find the staff amazing! Totally comfortable with leaving my children in their capable hands and my children love it! Great way of learning and playing and definitely recommend this place"
Parent from Chessington - Parent from Chessington
"My daughter Leah has been in Toad Hall nursery for almost a year now and I could not be happier with the service they provide. Firstly she absolutely loves it – she gets excited when we get near the door! – and the staff couldn’t be better. As a first time Mum returning to work I dreaded putting Leah in (she was 9 months when she started). The nursery had just changed management (I understand prior to this it wasn’t up to scratch), and I was impressed with a number of factors including: a) The personal care and attention that each child seemed to be given. Each has their own stimulating program, and their development is carefully charted and staff genuinely care. b) The nursery staff are experienced and mature (several other nurseries I looked at had v young staff) and had professional qualifications c) The manager Sarah was v hands-on and proactive. I mentioned I thought the baby room was a bit hot, and within 24 hours they had air-con installed!!! d) The food is nutritious and varied and she’s often trying new things e) They have lots of little extras for the parents and kids. For example, they put on a baby first aid training course for the parents, and every Friday a children's entertainer comes in and does a sing/rhyme time event (thank you Lucy Sparkles!). They even had an open day with bouncy castle f) All the equipment in the nursery is frequently upgraded and kept spotless clean and maintained. In short, I have no hesitation in recommending this nursery."
Natalie - Parent from Chessington
"Fantastic, warm staff and a great new collection of toys for all of the children"
Helen Mol - Parent from Chessington
"From the first time we visited Toadhall in Chessington we got a good feeling about the place. The management and staff are lovely and approachable and provide an excellent service. Our son really looks forward to going there each time, since there are so many activities going on. Over time he has built a lovely relationship with his Key Workers and has made many friends. We receive regular photos and updates which makes it really easy to see our son’s progress. Overall we are very satisfied we chose this nursery and would definitely recommend it to others."
Parent from Chessington
"Our son has been attending the nursery since he was 9 months old , he is now 3 and has loved his time there - so much so, that his baby brother will be joining him soon"
Paula Sawyer - Parent from Chessington
"My child started Toad Hall at the beginning of January 2016 and we immediately felt comfortable leaving him in your care. All staff are friendly, approachable and we can see how happy and settled our baby boy is. We always get a detailed account of his day and what he’s been up to which is lovely to hear and read in his book"
Donna Loveday - Parent from Chessington
"As I'm sure is the same with most new parents, we were worried whether we were doing the right thing when our little man started here at twelve months. But the way that he was (and we were) treated by the staff in the babies room really put us at ease. He's now just turned two and we've no doubts at all. Even if he's not in the best mood when we drop him off, the way that he approaches the staff shows that he's really comfortable around them and he seems to be developing really well. They seem to have lots of activities to occupy the kids (some of which we've been told that other nurseries would charge extra for) and the use of the Parentzone app is great - meaning we get to see photos of what he's up to and comments on his development every now and then. Have to add that the staff are really friendly and welcoming - get an update of what he's been up to every day and any queries are responded to really quickly. Definitely happy with our decision. "
Brian - Parent from Chessington
"I would 100% recommend Toad Hall day Nursery in Chessington. My Little boy has been there for 3 years and absolutly loves it. He has come on leaps and bounds with his development and now ready for big school in September. The staff are brilliant with the children, making them feel loved and settled. All the food is cooked on site too and the children eat lovely healthy meals. I have been so happy with Toad hall that my Baby daughter will be starting in their wonderful baby unit shortly."
Sarah - Parent from Chessington
"Thank you so much for letting us stay with our little ones. It’s great to get the opportunity to see what our children get up to during the day and how they interact with their friends and staff. I am really looking forward to the next one. "
Kerry - Parent from Chessington
"Probably like most parents, I didn't want my child to go to strangers, Toad Hall has gone the extra mile to make sure they are not strangers. My son is very happy at the nursery and we are very impressed with the level of attention and focus my son receives."
Lauren Thompson - Parent from Chessington
"My child is in pre-school and she loves playing football with the sports coach, and having circle time with Gary Sparkles. She loves seeing her friends at nursery and reading books together"
Kelly Esposito - Parent from Chessington
"Moving our son from his old nursery to Toad Hall last year was somewhat nerve-wracking for us. We didn't know how our son would react but I needn't have worried as the team at Toad Hall have been amazing. My son has settled well and his development has progressed wonderfully. Toad Hall offers a variety of activities daily to keep the kids busy and interested and they often hold events to include the parents too, most recently the Christmas fair. The manager obviously cares about her role, her team and the kids in the nursery. I'm very happy to have my son attend Toad Hall and know that he'll do wonderfully there before starting school in a few years. "
Carol - Parent from Chessington
"‘My daughter has been attending Toad hall since May 2016. She loves coming in to nursery and has formed great bonds and relationships with all staff and the manager. Everyone has made her and myself feel welcome.’"
Mikki - Parent from Chessington
"We chose Toad hall following a recommendation from another parent which is always a good sign! We are very happy with the nursery; the staff really care about the children and I would recommend the nursery to other parents"
Samantha Borrajeiro - Parent from Chessington
"My daughter loves Nursery and I would recommend it to any parent"
Leisa Bovey - Parent from Chessington
"‘My son, Dexter has been attending the nursery since he was 6 ½ months old and now he is 3 years. His little sister will be attending the nursery this year too. Since Emma took over as manager the nursery has gone from strength to strength and Dexter’s main carers genuinely care about him and he looks so forward to seeing them in the morning.’"
Sarah - Parent from Chessington